FAQ
Sandi Video is a subscription streaming service platform, that allows users to watch exclusive 4k movies, TV shows, and live TV, over the internet and via the Sandi Video app.
You can create a Sandi Video account on the Sandi Video app or by visiting the website www.sandivideo.com on your phone or computer and selecting "Sign Up" to create your account, enter your email and password, select your subscription plan and make payment. Upon registration, you can start exploring the Sandi Video exclusive high quality content library.
Sandi Video offers monthly and yearly subscription plans : - Monthly Plan: $4.99 / 1 Month Subscription. - Annually Plan: $49.99 / 1 Year Subscription. - Diamond Plan: $99.99 / 1 Year Subscription + Free Perks. The different plans offers features such as 4K streaming, multiple devices, downloadable content, and free merch and access to events. Please visit Sandi Video Subscription Plans page for more details.
The Sandi Video app accepts in app purchases via the App Store. On the Sandi Video website www.sandivideo.com, we accept debit and credit card via Stripe, where you can choose your preferred method at checkout.
Manage your Sandi Video subscription, by logging into your account, go to the "Account Settings" section, and select "Subscription." From there, you can upgrade, downgrade, or cancel your plan at any time.
When browsing movies or TV shows, click on the "+ Watch List" button, and it will be added to your Watch List, where you can view anytime under the "My Watch List" section of your account dashboard.
Yes, Sandi Video allows you to download selected content for offline viewing, depending on your subscription plan. This feature is available for both mobile and tablet devices.
Yes, you can stream on multiple devices based on your subscription plan. The higher the plan, the more devices you can use simultaneously.
Sandi Video uses a smart recommendation, suggesting content based on your viewing history and preferences.
Sandi Video offers an exclusive library of movies, TV shows, originals and live TV of all genres. Tuned in and be enterained with content only found on Sandi Video.
Yes, change your Sandi Video subscription plan at any time in your account settings, click on your current plan, select a different plan to subscribe to, and your new subscription billing will take effect at the end of your current billing cycle.
If you forget your account password, at login simply click on the "Forgot Password?" link, enter your registered email, select "Send Reset Link" button, open your email, follow the Sandi Video reset password link, and create your new password for yor Sandi Video account.
Yes, to create a Sandi Video account users must 16+ years old. Adult Supervision is recommended for users under 18 years old, certain content may not be suitable for younger viewers, creating a "Kids" profile will block certain content from younger viewers 13 years older and under.
Yes, you can share your Sandi Video account with family members, depending on your subscription plan, you can share with more devices.
Sandi Video updates our exclusive content library, with new movies, TV shows, and episodes weekly. Stay up to date on the fresh releases.
Yes, many of the Sandi Video titles offer subtitles and closed captions in various languages, by enabling them in the video player settings while watching movies and TV shows.
If you encounter a Sandi Video streaming issue, try to refresh the page, check internet connection, restart your device, sign out of your account and sign back in, or update the Sandi Video app. If buffering or streaming problems still continue, please contact Sandi Video support team at support@sandivideo.com for assistance.
To use parental controls on Sandi Video, navigate to your account settings. Here, you can set age restrictions for various content types and block specific shows or movies. Additionally, you can create custom profiles for family members with tailored controls. For added security, consider setting a PIN or password.
Download movies or TV shows to your device for offline viewing on Sandi Video, by clicking the download icon and saving the downloaded content to your device for offline access. Downloaded content may depend on your subscription plan.
Yes, delete your Sandi Video account at any time, by logging into your account, go to the "Account Settings", and selecting "Delete Account." Please note that deleting your account is irreversible, and permanently removing all of your data.
For any help, questions or customer service, please contact the Sandi Video support team via email at support@sandivideo.com.