Sandi Video Customer Service is here for Help & Support. 

Frequently Asked Questions (FAQs)

Before contacting us, check our [FAQ Page] inside your Profile page, click Help & Support, click FAQs, to find solutions to common questions and issues.

Contact Support

For further assistance, please contact our support team at:

📧 Email: support@sandivideo.com

Look for a reponse within next few days (Monday through Friday). Resolving your issue quickly is a priority.

What Can We Assist You With?

Sandi Video support services:

1. Account & Subscription Issues  

   - Account setup, subscription, or payments issues? We’re available to assist with managing your account or subscription plan.

2. Sandi Video App Navigation & Features  

   - New to the Sandi Video App or need help with navigating features, we can guide you and help you with the process.

3. Technical Support  

   - Technical difficulties with the Sandi Video app? The Sandi Video tech team can assist with any malfunctions, connectivity problems, or performance issues, ensuring an uninterrupted streaming experience.

4. Content Questions  

   - Inquires about Sandi Video content? We’re here to clarify any concerns about our content library.

5. Feedback & Suggestions  

   - Sandi Video appreciates your feedback, please help us improve your experience, by submitting suggestions and reported issues to support@sandivideo.com, thanks.

Quick Assistance

Follow Steps for faster response:

1. Visit FAQ page to check if your issue has a solution.

2. Email us at support@sandivideo.com with to create a query.

3. Details to include for faster resolution:

- Your device model and operating system (OS) version.

- A brief description of the issue.

- Screenshots or steps to replicate the problem (if applicable).

Support Request

- Please provide the following information in your support request:

- Your registered email address associated with your Sandi Video account.

- Describe in detail the issues you're experiencing.

- Your device and app info.

 

Thank you for choosing Sandi Video, we value you as a customer and always ready to assist you with any concerns or questions.